Alenya | Necklace

Once your order has been shipped, you will receive an email with the tracking number. Please note, sometimes this email may end up in your spam folder, so be sure to check there. If you still have any questions or need assistance, feel free to reach out to us at support@chloeandivy-boutique.com.

Once your payment is confirmed, we will immediately begin processing your order.
We do our best to ship your order as quickly as possible. Typically, your order will be processed within one business day and shipped via Royal Mail. The delivery time depends on the shipping address and the specific shipping conditions. We strive for the fastest possible delivery time, but due to overwhelming demand, it may take 6 to 10 business days for your order to arrive.

We’re sorry that you wish to return your items. For more information about our return and exchange policy, please visit our Refund Policy page. Terms and Conditions or contact support@chloeandivy-boutique.com.

We’d love to hear from you! Send us a message, and we’ll do our best to get back to you as quickly as possible. A quick note: We currently do not offer customer service through Instagram or Facebook. Sending multiple emails may delay our response time, so we thank you for your patience and understanding! Our team is available Monday to Sunday, from 9:00 AM to 5:00 PM. You can reach us directly at: support@chloeandivy-boutique.com.

The size chart with exact body measurements is located just above the "Add to Cart" button on the product page. If you still have questions or need further assistance with sizing, feel free to contact us at support@chloeandivy-boutique.com.